Curso Básico de Linux con CentOS para Telefonía

High experience implementing Open Source VOIP System based on Asterisk

About 10 years experience in Call Center Technologies department from technical support, developer, network-voip specialist and IT  Manager

Strong knowledge of Linux CLI and PHP-Mysql Programming Experience developing complex IVR interacting with databases and  text to speech

Experience

1. Chief Technology Officer in Aiaket from 2009-Now. In charged of the deployment of the VOIP telephony, such Pbx, Call Center Solution, Custom IVR included WAN interconnexions, Support and Training.

Actualmente responsable de los proyectos de telecomunicaciones, instalación y configuración de centrales telefónicas IP. También tenemos a nuestro cargo el desarrollo de IVR con integración a base de datos, text to speech, web services, etc.

2. IT Manager in Vixicom from 2006-2009. This is a big call center now with more the 800 seats, we have work with inbound, outbound, blended campaigns for DR, USA, Canada and Europe.

We have worked with a lot of type of setup almost diferent in every case.