Pre-Assessment
  • Pre-Assessment
Introduction
  • Introduction to Effective Delegation
  • Developing Employees
The Learning Process
  • Conscious Competence
  • Adult Learning
  • Right vs. Left-brain Learning
  • Learning Styles
  • Retaining Knowledge
Communication
  • Communication Skills
  • Elements of Communication
  • Active Listening
  • A Communication Exercise
  • Chapter 1-3 Quiz
How to Delegate
  • Key Elements of Delegation
  • SMARTER Delegation
  • 9-step Process of Delegation
  • Levels of Delegated Freedom
  • Impediments to Delegation
  • Employee Resistance
  • Mistakes Managers Make
  • Task Decomposition
  • Delegating Large Projects
  • Providing Feedback
  • The Task Itself
Goals
  • Delegation and Goals
  • Setting Goals
  • Aligning Goals
  • Tracking Goals
  • Goal Mapping
  • Conclusion
  • Chapter 4 & 5 Quiz
Final Exam
  • Final Exam
  • Supplementary Materials