Introduction
  • Welcome to this course!
  • Activity: Emotions at Work
Emotional Intelligence Explained
  • What is EQ?
  • The EQ Model
  • Your Brain and EQ
  • Activity: What's Your Emotional Baggage?
  • Building Your Brain
  • Why EQ Matters to Business
  • Activity: Why Does EQ Matter to You?
  • CPE Review Quiz: Section 2
Developing Your EQ
  • Know What You're Feeling
  • Learn Why You Feel It
  • What Are Your Buttons?
  • Activity: Feel It and Place It and Get It
  • Mistakes to Avoid in Your EQ Development
  • CPE Review Quiz: Section 3
EQ in the Workplace
  • Identifying EQ Around You
  • Examples of High and Low EQ
  • Activity: Spot It
  • Activity: Using EQ to Manage Relationships
  • CPE Review Quiz: Section 4
Conclusion
  • Your EQ Action Plan
  • Thank you for taking this course!
  • Bonus: Your EQ Emoji
  • CPE Qualified Assessment