Section I - Coaching for Business
  • Welcome to YOUR course!
  • About the Section
  • Section Overview
  • Course Guidelines
  • Section I - Coaching for Business
Preparing to Coach
  • The Benefits of Adequate Preparation for a Coaching Session
  • Identifying Coaching Opportunities
  • Pre-coaching Questions
  • Understanding Coaching Opportunities
  • The Need for Coaching
  • Persuading Coachees to Agree to Coaching I
  • Persuading Coachees to Agree to Coaching II
  • Planning and Preparing for a Coaching Session
  • Preparing to Coach
Structuring the Coaching Session
  • Planning the Coaching Intervention I
  • Planning the Coaching Intervention II
  • Applying a Structured Approach to Coaching
  • The elements of SMART coaching goals
  • Establishing the Reality of a Situation
  • Understanding Your Coachee's Situation
  • Development Options in a Coaching Session
  • Evaluating Options with your Coachees
  • Wrap up a Coaching Session
  • Wrapping Up the Coaching Session (brief)
  • Building on the Work Already Accomplished
  • Structuring the Coaching Session
Following Up on the Coaching Session
  • The Benefits of Following up the Coaching Session
  • Goal Realization Techniques
  • Managing Expectations
  • Avoiding Reprisals or Criticism I
  • Avoiding Reprisals or Criticism II
  • The Appropriate Level of Support
  • The Type of Support to Offer
  • Following Up on the Coaching Session
Using the Key Stages of Coaching
  • Course Project (Optional)
  • Key Stages of Coaching
  • Using the Key Stages of Coaching
Section II - Business Case Development
  • About the Section
  • Section Overview
  • Section II - Business Case Development
Introduction to Business Cases
  • A Good Business Case
  • Functions of a Business Case
  • Business Case Elements
  • Marketing Components
  • Introduction to Business Cases
Preparing a Business Case
  • 12 Steps Business Case Development
  • Effective Business-Case Writing
  • Business Case Research Priorities
  • Activity Based Costing
  • Business Case Research Methods
  • Resources for Building Your Case
  • Sample Cost Identification Spreadsheet
  • Strategic Business Case Alignment
  • Identifying the Decision Makers
  • The Business Case Audience
  • Influencing the Decision Makers
  • Preparing a Business Case
Writing and Designing a Business Case
  • Business Case Design Principles
  • Good Writing and Design Practice
  • The Business Case Developer
  • Sample Business Case
  • Writing and Designing a Business Case
Coaching for an Effective Business Case
  • Course Project (Optional)
  • 12 Steps Business Case Development
  • Effective Business Case
  • Bonus Lecture