Introduction
  • Getting Results by Building Relationships
  • Course Content
  • Better Learning Experience
  • Introduction
Laying the Foundation
  • Foundation for Getting Results
  • Good First Impressions
  • Demonstrate Interest
  • Build a Rapport
  • Laying the Foundation
Building Credibility
  • Building Credibility to Get Results
  • Winning Confidence
  • Demonstrate Integrity
  • Dealing with Conflict
  • Building Credibility
Foster Reciprocal Relationships
  • Using Reciprocal Relationships to Get Results
  • Three Types of Reciprocal Relationships
  • Trade Objects
  • Plan for Reciprocity
  • Plan for Reciprocal Relations Brief
  • Foster Reciprocal Relationships
Next Steps
  • Build Relationships to Get Results
  • Build Relationships to Get Results
  • More Courses
  • Bonus Lecture