Welcome!
  • An Introduction to the Course
  • How to Get the Most Out of the Course (DON'T SKIP!)
Delegation 101: Juggling Management and Execution
  • Where's Your Head At?
  • Case Study: Delegation #Bossfail
  • Delegation Best Practices: Progressing Though the 4 Phases of Your Career
  • Tactical Tips for Delegation
Hiring 101: Creating the Perfect Interview Process
  • Where's Your Head At?
  • Interview Process Can Be Sexy!
  • Interview Best Practices: Getting Ready to Hire
  • Interview Best Practices: Perfecting the Interview Process
  • Tactical Tips for Hiring
  • Interview Process Survey
Goal Setting 101: Establishing Goals to Meet Your Team's Needs
  • Where's Your Head At?
  • Case Study: My Goal Setting #Bossfail
  • Goal Setting Best Practices: Identifying Your Goal Needs
  • The "Why?" of Goals
  • Goal Setting Best Practices: Assessing Your Team's Essential Attributes
  • Goal Setting Best Practices: Adjusting Your Settings
  • Tactical Tips for Setting the Right Goals for Your Team
Flexible Leadership: Adapting to Different Performers
  • Where's Your Head At?
  • Case Study: My Performance Management #Bossfail
  • Performance Management Best Practices: Competence vs. Culture
  • Performance Management Best Practices: Improving Performance of a Culture Star
  • Performance Management Best Practices: Avoid the Dark Side of a Talented Terror
  • Tactical Tips for Dealing with Different Performers
Giving Difficult Feedback: Avoiding Common Feedback Fails
  • Where's Your Head At?
  • Case Study: Top 10 List of Feedback Fails
  • Feedback Best Practices: People Pleasers Perish
  • Feedback Best Practices: SBI Feedback Framework
  • Tactical Tips for Giving Difficult Feedback
Managing Across Team: Building Trust and Alignment Without Authority
  • Where's Your Head At?
  • Case Study: Cross-functional Choose Your Own Adventure
  • Cross-functional Choose Your Own Adventure (CFCYOA)
  • Cross-functional Best Practices: The 6 Different Foundations for Trust
  • Tactical Tips for Managing Across Teams
Firing 101: Meeting Your Toughest Management Challenge with Confidence
  • Where's Your Head At?
  • Case Study: Firing Role-play Prep
  • Case Study: The Amazing Awkwardness of Roleplaying
  • Tactical Tips for Termination
  • Bonus Lecture: Additional Resources for Managers
Wrap Up
  • Thank You!