What to Expect
  • Welcome
  • John Adair's Matrix
What is a Leader?
  • Introduction
  • What Makes a Great Captain?
  • Everything is Management's Fault
  • Connecting With Your Team
  • Addressing the Troops
  • Are Great Leaders Born or Made?
Motivation
  • Introduction
  • Maslow
  • Maslow Applied
  • The Management Potato
  • 4 Types of People
  • 4 Types of People
  • Is Money a Motivator?
  • 20 Motivational Essentials
Leadership Styles Part 1
  • Introduction
  • How Much Control Should You Keep?
  • The Management Continuum
  • The Seagull
Delegating
  • Introduction
  • Are You Brave Enough?
  • Delegating is Great!
  • Objections to Delegating
  • Would You Be Missed?
  • Cushion Story
  • How to Delegate - The Specifics
  • Don't Take the Monkey
Leadership Styles Part 2
  • Introduction
  • Are Your People Competent AND Motivated?
  • Situational Leadership
  • What if Someone Lets You Down?
  • How Much Freedom Should You Give?
  • The Freedom Ladder
  • Deciding Your Grip
  • Options for Planning and Doing
  • Plan vs Do - Diagram
  • Motivation Quiz
  • Daily, Weekly, Monthly, Yearly
  • List of regular management tasks
Wrap Up
  • Your Pledge
  • Your Management Charter
  • Thank You
  • How To Get Your Certificate