Problem-solving tools and techniques
  • Welcome to YOUR course!
  • Problem-solving fundamentals
  • Better Learning Experience
  • The problem-solving model
  • Problem-solving techniques
  • Problem-solving mind traps (I)
  • Problem-solving mind traps (II)
  • Problem-solving mind traps (III)
  • Problem-solving process traps
  • Problem-solving competencies
  • Problem-solving skills
  • Problem-solving tools and techniques
Effective decission-making
  • Decision-making fundamentals
  • Effective decision-making
  • Decision-making process
  • Decision-making steps
  • Decision-making styles
  • Using decision-making styles
  • Adapting your decision-making style
  • Choosing the right decision-making style
  • Steps in adapting your decision-making style
  • Effective decision-making
Decision-making tools and techniques
  • Decision-making tools and techniques
  • Dealing with alternatives in decision-making
  • Tools in decision-making processes
  • Nominal group technique
  • Return on investment technique
  • Devil's advocate technique
  • PMI Analysis and Ease-and-effect matrix
  • Decision-making tools and techniques
  • Bonus Lecture