- Introduction
- Before you start: Exam Study Guide
- Optional Activity for Sales Cloud Beginners
- Industry Knowledge - Sales Methodologies (Q1)
- Industry Knowledge - Choosing CRM Software (Q2)
- Industry Knowledge - Standard Sales Process (Q3)
- Quiz - Industry Knowledge
- Pre-test: Implementation Strategy
- Implementation Strategy - Project Planning (Q4)
- Implementation Strategy - Measuring User Adoption (Q5)
- Implementation Strategy - Driving User Adoption (Q6)
- Implementation Strategy - End User Training Approach (Q7)
- Quiz - Implementation Strategy
- Pre-test: Sales Cloud Solution Design
- Sales Cloud Solution Design - Lead Conversion Considerations (q8)
- Sales Cloud Solution Design - Record Types (q9)
- Sales Cloud Solution Design - Automate Record Creation (q10)
- Sales Cloud Solution Design - Converting Multiple Account Types (q11)
- Sales Cloud Solution Design - Quote Sync (q12)
- Quiz - Sales Cloud Solution Design - Part 1
- Sales Cloud Solution Design - Lightning Experience Lead Conversion (q13)
- Sales Cloud Solution Design - Control Tab Access (q14)
- Sales Cloud Solution Design - Paths and Salesforce1 (q15)
- Sales Cloud Solution Design - Automating Record Updates (q16)
- Sales Cloud Solution Design - Working Across Departments (q17)
- Quiz - Sales Cloud Solution Design - Part 2
- Sales Cloud Solution Design - Orders and Contracts (q18)
- Sales Cloud Solution Design - Territory Models (q19)
- Sales Cloud Solution Design - Territory Management Components (q20)
- Sales Cloud Solution Design - Mobile Feature Comparison (q21)
- Sales Cloud Solution Design - Approval Processes via Salesforce1 (q22)
- Quiz - Sales Cloud Solution Design - Part 3
- Pre-test: Marketing and Leads
- Marketing and Leads - Campaign Management (Q23)
- Marketing and Leads - Routing Automation (Q24)
- Marketing and Leads - Lead Quality Reporting (Q25)
- Marketing and Leads - Improving Lead Data Quality (Q26)
- Quiz - Marketing and Leads
- Pre-test: Account and Contact Management
- Account and Contact Management - Social Profiles (q27)
- Account and Contact Management - Account Hierarchy (q28)
- Account and Contact Management - Person Accounts (q29)
- Quiz - Account and Contact Management - Part 1
- Account and Contact Management - Account Sharing and Hierarchy (q30)
- Account and Contact Management - Data dotcom Clean (q31)
- Account and Contact Management - Account and Contact Visibility (q32)
- Account and Contact Management - Relationship Fields (q33)
- Quiz - Account and Contact Management - Part 2
- Pre-test: Opportunity Management
- Opportunity Management - Approval Process for a Discount (Q34)
- Opportunity Management - Sales Processes (Q35)
- Opportunity Management - Controlling Field Changes (Q36)
- Opportunity Management - Product Schedules (Q37)
- Quiz - Opportunity Management - Part 1
- Opportunity Management - Subscription Revenue Forecast (Q38)
- Opportunity Management - Restrict Products based on Training (q39)
- Opportunity Management - Forecast Categories (Q40)
- Opportunity Management - Forecast Comparison (Q41)
- Opportunity Management - Currency Management (Q42)
- Quiz - Opportunity Management - Part 2
- Pre-test: Sales Productivity
- Sales Productivity - Group Collaboration (Q43)
- Sales Productivity - Outlook Classic Connector (Q44)
- Sales Productivity - Salesforce1 Mobile App (Q45)
- Sales Productivity - Offline Mobile Capabilities (Q46)
- Sales Productivity - Collaboration with Customers (Q47)
- Quiz - Sales Productivity
- Sales Productivity - Content Management (Q48)
- Sales Productivity - Work.com Add-on (Q49)
- Pre-test: Communities and Site Management
- Communities and Site Management - Solution Design (Q50)
- Communities and Site Management - Community Management Package (Q51)
- Communities and Site Management - Comparing License Types (Q52)
- Quiz - Bonus Quiz!
- Pre-test: Sales Analytics
- Sales Analytics - Month over Month Reporting (Q53)
- Sales Analytics - Working with multiple currencies (Q54)
- Sales Analytics - Reporting Multiple Currencies (Q55)
- Quiz - Sales Cloud Analytics
- Pre-test: Integration and Data Management
- Integration and Data Management - External Data Identifiers (Q56)
- Integration and Data Management - Customization Alternatives (Q57)
- Integration and Data Management - Data Import Options (Q58)
- Integration and Data Management - Large Data Loads (Q59)
- Integration and Data Management - Data Cleansing (Q60)
- Quiz - Integration and Data Management
- You made it to the end!