ServiceNow - Beginner Level
- Introducton to ServiceNow
- IT Service Management
- Service Management Others
- Service Now Basics
- Steps to Obtain an Instance
- Service Now UI
- Service Now UI - Banner
- Lists and Forms
- Service Now Studio
- Understanding the Studio
- Table Creation
- Adding Fields to the Table
- Field Navigator
- Application Development
- Business Problem
- Creating Application File
- Creating Modules and Fields
- Ways of Creating Fields
- Creating Updated Form
- System Management
- Scripting in Service Now
- Script Editor Features
- Creating Client Script
- Practical Demo on Scripting
- Glideform Class
- Evaluating Application File
- Evaluating on the New Value
- Debugging Client Scripts
- Try Business Logic
- UI Policy Configuration
- Methods of UI Policy Actions
- UI Policy Actions
- Client Script and UI Policy
- Server Side Scripting
- Types of Server Scripts
- Features of Business Scripting
- Server Side APIs
- Working on System Administration
- Inserting Data
- Debugging Business Rules
- Javascript Debugger
- Implementing on Debugging
- Types of Script Includes
- Script Include Function
- Extend a Script Include
- Client Slide Calling
- Creating Script Function
- Creating Details
- Utilities Script Include
- Securing the Applications
- Assigning Role to User
- Securing Applications
- Impersonating Users
- Creating New Module
- Access Control List
- Configuring the Script
- Functions of None Grant
- Securing Our Application
- Cross Scope Tables
- Appication Access
- More on Appication Access
- Importing Data to Service Now
- Data in Staging Table
- Enforce Mandatory Fields
- Introduction to IT Service Management
- Importing Set and Transform Map
- Date Field Configuration
- Transform Event Scripts
- Source and Target Fields
- Inputing Data in Target Fields
- Concept of Orchestration
- Begin and End Activity
- Workflows and Core Things
- Creating Workflows
- Adding Dynamic Names
- Creating New User
- Publishing the Workflows
- Window Log Messages
- Creating Task Description
- Understanding Scheduled Script Execution
- Configuration for Scheduled Script
- Finding Class in Logs
- Events and its Actions
- Analyzing the Configurations
- Checking for Events
- Implementation of Events and its Actions
- Using the Script Action
- Using the Script Action Continues
ServiceNow - Intermediate to Advanced Level
- Introduction to Notifications in Service Now
- Understanding When to Send Section
- User Notification Settings
- Who will Receive the Notification
- Content of the Message
- Using Dynamic Content
- Practical Implementations of Notifications
- Evaluating the Notifications
- Outbound Email Configuration
- Understanding Inbound Email
