INTRODUCTION
  • Introduction
THE PROBLEM WITH BRANDING
  • Common Misunderstandings About Branding
  • Branding Is More About The Mind Than The Eye
  • Developing The Human Properties Of Your Brand
  • Preview of "How To Personalize Your Brand"
DEFINING A BRAND (B.R.A.N.D.)
  • A Brand Is A Behavior
  • A Brand Is A Reputation
  • Object Lesson: "Providing The Pieces"
  • A Brand Is An Accumulation
  • A Brand Is A Narrative
  • A Brand Is A Device
CLOSING MESSAGES
  • Common Causes For Brand Misalignment
  • Closing Thoughts
  • Bloopers!