Welcome and introduction
  • Welcome and introduction to the course
Seven steps to building team performance
  • Step 1 - Creating a positive team culture
  • Step 2 - Focus on people's strengths
  • Step 3 - Give quality feedback
  • Step 4 - Share success
  • Step 5 - Keep it lively and interesting
  • Step 6 - Create a shared future aspiration
  • Step 7 - Address underperformance
Summary and quiz
  • In summary
  • Quiz on building team performance
Bonus section - Valuing diversity in teams
  • Different styles and team roles
  • Building the ideal team
  • Stages of team development