Introduction
  • WHY take this course, and who is it for?
  • WHAT is in this course?
  • WHO am I, and how do I know what you need?
  • HOW do you get the most from this course?
  • Frequent Udemy Courses Questions
Email Etiquette
  • Formal and Informal
  • Privacy
  • Formatting
  • To, CC, BCC
  • Reply, Reply All
  • Forward
  • Priority and Receipts
  • PDF Download – Email Etiquette Cheat Sheets
  • Email Etiquette Quiz
Email Structure
  • Structure Overview
  • Subject
  • Greeting
  • Body Introduction
  • Body Main Text
  • Attachments
  • Closing and Signature
  • PDF Download – Email Structure Cheat Sheets
  • Email Structure Quiz
Email Vocabulary
  • Common Mistakes
  • Common Questions
  • Phrases, Verbs, Nouns
  • Staying Neutral
  • Shortened Forms
  • More Suggestions
  • PDF Download – Redundancies
  • PDF Download – Email Vocabulary Cheat Sheets
  • Email Vocabulary Quiz
Email Grammar
  • Polite Requests
  • Indirect Questions
  • Passive Voice
  • Impersonal Pronouns
  • Distancing
  • PDF Download – Email Grammar Cheat Sheets
  • Email Grammar Quiz
Email Punctuation
  • General Rules
  • Comma
  • Apostrophe
  • Quotation Marks
  • PDF Download – Email Punctuation Cheat Sheets
  • Email Punctuation Quiz
Special Offers
  • Bonus Lecture – discount coupons for my other courses