Introduction: how to develop a professional writing style
  • Introduction: is this course for you?
  • Download your course workbook
  • How to adopt an appropriate tone of voice
  • Exercise: analyse the tone of voice of these passages (15 mins)
  • Writing in a global market: cultural factors that affect your writing style
  • Exercise: reflect on the role of culture in your business writing
  • How to achieve a professional writing style: summary
How to identify and foreground your key message
  • Exercise: rewrite this text to bring out the key message (10 minutes)
  • Exercise answers: rewrite this text to bring out the key message
  • Why you need to establish 'the point' before you start writing
  • The three questions you need to ask before writing
  • How to order your ideas when writing to persuade
  • Exercise: analyse a piece of your own business writing
  • How to signpost your writing to guide your reader to your main points
  • Exercise: edit and signpost this piece of business writing (10 minutes)
  • Exercise answer: edit and signpost this piece of business writing
  • How to identify and foreground your key message: summary
How to write clearly and concisely
  • How to write more readable sentences
  • Exercise: edit these sentences to make them clearer and more compelling (10 min)
  • Exercise answers: edit these sentences to make them clearer and more compelling
  • Three strategies to turn flabby writing into lean prose
  • Exercise: fight the flab! (5 mins)
  • Exercise answer: fight the flab!
  • Communicating your expertise: how to spot and minimise tech talk
  • Exercise: reflect on your use of tech talk
  • How to write clearly and concisely: summary
How to connect with your reader
  • How to make your writing more active and less passive - and why you should
  • How to add warmth to your words with power pronouns
  • Exercise: edit these passages to make them warmer and more active (10 mins)
  • Exercise answers: edit these passages to make them warmer and more active
  • A quick quiz before we talk about jargon!
  • Jargon: how to spot and minimise biz babble
  • Exercise: make this email friendlier and less jargon-filled (10 mins)
  • Exercise answer: make this email friendlier and less jargon-filled
  • How to connect with your reader: summary
Bonus section
  • Polishing and proofreading like a pro!
  • Exercise: proofread this company newsletter
  • Special offers on all my other writing courses!