Course Introduction
  • Welcome to the Course
  • What is a Chatbot?
  • ACTIVITY: Introduce Yourself
Establish Your Chatbot Foundation on Messenger Platform
  • What About WhatsApp?
  • Messenger Chatbot Overview
  • 10 Things You Should Know Before Building Your First Chatbot
  • Conclusion: Messenger Platform
  • QUIZ: Messenger Platform
Familiarize with Chatfuel Interface
  • Chatfuel Dashboard
  • ACTIVITY: Hands-on with Templates
  • Bot Building Interface: Automate
  • The Basic Component: Text, Typing and Quick Reply
  • The Basic Component: Image, Gallery and Go to Block
  • ACTIVITY: Practice All The Basic Components
Extend Chatbot Functionality with Plugins
  • Introducing Chatfuel Plugins
  • JSON API
  • JSON API (New Interface Update)
  • Save User Input
  • Send Email
  • ACTIVITY: Create a Feedback Form
  • Different Ways of Using the List Plugin
  • Stay Personal with Live Chat
  • Setup User Attribute
  • ACTIVITY: The Attribute Challenge!
  • Send Video and Audio Message
  • Share Location: Retrieve User's Location
  • Comment Plugin: Adding Internal Notes
  • Show User's Email and Phone Number in Quick Reply
Build Your First Chatbot Without Coding
  • Introduction and Preparation
  • What's So Important About Flowchart?
  • Plan and Design Your Chatbot Flowchart Using Draw.io
  • Personalise Your Welcome Message and Main Menu
  • Showcase Your Products, Services or Portfolio
  • Accepting Credit Card Payment From Your Customers
  • Send Customer's Order to Your Store
  • Show Different Phone Number and Opening Hours For Store Outlets
  • Navigate Customers to Your Store in Google Map
  • Create a Simple Yet Effective Contact Form in Your Chatbot
  • What Should You Do When Your Chatbot Has No Answer?
  • Best Practices of Persistent Menu
Use Artificial Intelligence (AI) to Make Your Chatbot Smarter
  • Train Your Chatbot to Understand the Messages Your Users Send
  • Limit the Default Answer to Once Per Day
  • Randomize Your Chatbot Default Answer
  • Use Analytics to Improve Your Chatbot's AI
  • QUIZ: Training Chatbot's AI
Send Automated and Targeted Messages
  • Why Should You Care About The 24+1 Policy?
  • Sequence: Automate your Messenger Marketing
  • Broadcast: Send Messages to Your Subscribers
  • QUIZ: Facebook Messenger Platform Policy
11 Ways to Promote Your Chatbot
  • Get a Direct Link to Your Chatbot
  • Customize Your Messenger Greeting Text
  • 2 Ways to Add a Send Message Button
  • Place a Messenger Chat Window Right on Your Website
  • Auto-Reply to User Who Comments on Your Facebook Post
  • Messenger Discovery Section
  • Chatfuel Bot Directory
  • Send to Messenger Plugin Vs. Button with m.me Link
  • Setup and Customize Send to Messenger Plugin
  • When Should You Use Checkbox Plugin?
  • Messenger Code Vs. QR Code
  • Create Share Function Using a Workaround Method
  • QUIZ: Discovery & Engagement
Conclusion
  • Thank You & What's Next?
Bonuses
  • Teach Your Chatbot to Make Calculations
  • Design a Good User Experience