Welcome
  • Welcome
  • Introduction
  • What's in this course
Change Management Levels
  • Overview of Change Management
  • Personal Change Management
  • Change Management in Projects
  • Organizational change management
Phases of Change Management
  • Phases of change management
  • Change formulation
  • Creating a change plan
  • Change examples
  • Change implementation and support
  • Reinforce and adjust your change
Change Management Competencies
  • Business Process Management
  • Communicate your change
  • Stakeholder engagement
  • Knowledge transfer
  • Training and support for change
  • Manage change risks and issues
  • Managing role changes
  • Business benefits realization
The Individual's Change Journey
  • Creating urgency around the need for change
  • Future vision
  • Determine your change resources
  • Implement early change
  • Evaluate and demonstrate changes
  • Conclusion