Overview
  • Using this course
  • About you...
  • The Two Main Parts of UX
  • Early check-in :)
  • Process
  • Flexible Process
  • UX Activities
  • Staying On Track
  • UX In Context
  • UX Presentations
Introduction to Class Projects
  • Class Projects - Why?
  • Class Projects - Overview
  • Strategic UX Project - Pick a Service
Discovery Learning - Understand Your Business Space and Users
  • What's "Discovery"?
  • Discovery Overview
  • Stakeholder Interviews
  • Strategic UX Project - Stakeholder Interviews (optional)
  • Secondary Research
  • Strategic UX Project - Secondary Research
  • Analytics
  • Strategic UX Project - Analytics Research
  • Competitive Analysis
  • Heuristic Evaluation
  • Strategic UX Project - Competitive Analysis
  • Exploratory User Research
  • How's it going?
Discovery Learning (Continued) - How to Conduct User Research
  • User Testing Overview
  • Goals & Planning
  • Strategic UX Project - Testing Plan
  • Recruiting & Screening
  • Strategic UX Project - Screening
  • Assets
  • Discussion Guide
  • Strategic UX Project - Discussion Guide
  • Moderating
  • Findings
  • Strategic UX Project - Conduct User Testing
  • Findings Example: Usability Findings Presentation
  • Findings Example: Usability Quick-Wins Memo
  • Strategic UX Project - User Testing Themes
Strategic UX - Define Users and Big Goals
  • Strategic UX Overview
  • Strategic UX Project - Identify themes in your research
  • Looking Ahead: Strategic UX Presentation Overview
  • Looking Ahead: Strategic UX Presentation Example
  • Strategic UX Project - Strategic UX Presentation Template
  • Defining Your Target User (Personas)
  • Strategic UX Project - Creating Personas
  • Defining Key Tasks and Needs
  • Strategic UX Project - Scenarios
  • Defining Your Strategic Vision
  • Strategic UX Project - Your Vision
  • Supporting Ideas & Sketches
  • Supporting Ideas & Sketches Example
  • Creating Sketches
  • Strategic UX Project - How We'll Get There
Presenting - Get Alignment and Move Things Forward
  • Why Presenting is Important
  • Creating Presentations: Best Practices
  • Giving Presentations: Best Practices
  • Strategic UX Project - Refine
  • Strategic UX Project - Record Presentation
Interaction Design - Defining the Experience and Interface
  • What's Interaction Design?
  • Requirement Gathering
  • Interaction Design Project - Your Brief
  • Defining "Wireframe"
  • "wireframes" as a Communication Tool
  • "Wireframes" as a Formal Deliverable
  • Your Different Audiences
  • Wireframing Process
  • Interaction Design Project - Block out your pages
  • Useful Tools
  • Refining Your Style
  • Interaction Design Project - Create your wires
  • Interaction Design Presentation Overview
  • Interaction Design Presentation Example
  • Interaction Design Project - ID Presentation Template
  • Interaction Design Project - Create your presentation
  • Interaction Design Project - Record Presentation
Next Steps - Moving Towards a Career in UX
  • Looking Back & Looking Ahead
  • Typical UX Career Path
  • Breaking into UX
  • Congratulations & Feedback