Leadership and Emotional Intelligence
  • Introduction to The Emotionally Intelligent Leader Course
  • Details about this Course on Udemy
  • Practical Activity - Reflecting about this Leadership Course
  • What Makes an Effective Leader?
  • Giving and Receiving Feedback as a Leader
  • Speaking as an Emotionally Intelligent Leader
  • The Phrases used by Emotionally Intelligent Leaders
  • Why Self-Awareness is so Important in Emotionally Intelligent Leadership
  • Some Perspectives on Leadership
  • Leadership in a VUCA (Volatile, Uncertain, Complex and Ambiguous) Environment
  • Leading the Capacity of Individuals and Organisations to Deal with VUCA
  • The Learning Outcomes of the Course
What is Emotional Intelligence?
  • What is Emotional Intelligence? - Learning Outcomes
  • Defining Emotional Intelligence
  • What is Emotional and Social Intelligence? What's the Difference?
  • What is the Difference Between EI and EQ?
  • Booklet: Frequently Asked Questions (FAQs) about Emotional Intelligence
  • Insights into Emotions
  • Emotions at Work
  • Working with the Emotional Climate
  • Running Virtual Meetings with Emotional Intelligence
  • How to Handle Emotion
  • The Advantages and Disadvantages of Emotional Intelligence
  • Some Tips That Will Help You Develop Your Emotional Intelligence as a Leader
Understanding Energy
  • Understanding Energy and Module Learning Outcomes
  • The Flow of Energy
  • The Dimensions of Energy
  • Energy Cycles
  • Energy Quality and Quantity
  • Energy Management
  • Energy Expenditure and Renewal
  • Positive Energy Rituals
  • Key Sources of Energy - Breathing, Nutrition, and Hydration
  • Key Sources of Energy - Sleep, Exercise, and Stress
  • Key Sources of Energy - Focus and Concentration, and Critical Thinking
  • Understanding Energy - Learning Review
  • Practical Activity: Energy Management Action Plan
Understanding Behavioural Preferences - Your Preferences and Others' Preferences
  • Behavioural Preferences - The Learning Outcomes of this Module
  • Practical Activity: Personality Type Indicator to Help you Assess your Type
  • Working with Personality Type
  • The Four Behavioural Preferences
  • Determining your Personality Type
  • Extraversion and Introversion - Where Energy is Directed
  • Sensing and Intuition - How Information is Taken In
  • Thinking and Feeling - How Information is Processed
  • Judging and Perceiving - How Life is Approached
  • Practical Activity - Assessing your Type
  • Working with Type as a Leader
  • Review of this Module on Behavioural Preferences
  • Behavioural Preferences Quiz
  • Your Personality Type and Leadership Style
The Leader as a Coach
  • The Leader as a Coach - The Learning Outcomes of this Module
  • Coaching in the Workplace
  • The Core Skills of Coaching
  • The GROW (Goal, Reality, Options, Will) Model of Coaching
  • The Leader as a Coach - Review
  • Practical Activity - Gaining Some Experience in Coaching
The Modes and Styles of Leadership
  • Leadership Styles - The Learning Outcomes of this Module
  • What is the Difference Between Leadership and Management?
  • The 3 Modes of Leadership
  • The 6 Styles of Leadership
  • The Commanding Leadership Style
  • The Pacesetting Leadership Style
  • The Democratic Leadership Style
  • The Affiliative Leadership Style
  • The Visionary Leadership Style
  • The Coaching Leadership Style
  • Leadership Styles - Review of this Module
Practical Activity - Assess your Mode of Leadership
  • Assessing your Mode of Leadership
Leadership Modes and Styles Quizzes
  • Leadership Modes and Styles Quiz
  • Putting the Leadership Styles to Use Quiz
Leadership and Conflict Resolution
  • Conflict Resolution - The Learning Outcomes of this Module
  • The Issues Around Conflict Faced by Leaders
  • Conflict and Trust
  • The Trust Equation
  • How to Build Trust as an Emotionally Intelligent Leader
  • The Cycle of Behaviour
  • How to Manage Fight and Flight Behaviour
  • The Use of Words and Their Impact
  • Managing Conflict in Teams
  • Ways of Managing Conflict in Teams as an Emotionally Intelligent Leader
  • Resolving Conflict as a Leader - Some Questions to Ask Yourself and some Wisdom
  • Conflict Resolution - Review of this Module
Practical Activity - Exploring Conflict
  • Exploring Conflict Practical Activity
The Virtually Intelligent Leader
  • Understanding the Challenges of Leading in a Virtual Environment
  • Working Around Changes
  • Leading by Example
  • Setting Clear Objectives
  • Being Supportive