Introduction to the Course - 12 Steps to Interview Success
  • Introduction
  • About communication skills
  • Your brain their brain
Before the Interview
  • Step 1: Mental preparation
  • Step 2.1: Planning - What are they asking for?
  • Step 2.2: Planning - Be clear why you want the role
  • Step 2.3: Planning - Practice the standard questions
  • Step 2.4: Planning - Turning a negative into a positive
  • Step 2.5: Planning - Creating your questions (to ask)
  • Step 2.6: Planning - What to wear
  • Step 3: Research
  • Step 4: Responses - Dealing with your first contact
  • Step 5: Pre-interview - What you need to do on the day of your interview
  • Checklist - On the Day
During the Interview
  • Step 6: First Impressions - Creating a great first in impression in just 30 secs
  • Step 7: Be Present - Techniques to create the interviewers confidence in you
  • Step 8: Reading the room - Reading and reacting to non-verbal cues
  • Step 9: Selling yourself - You're the only one in the room who can do this
  • Step 10: Lasting Impression - The last 4 minutes can make or break your success
After the Interview
  • Step 11: Next Contact - Following up after the interview
  • Step 12: What can trip you up