Introduction
  • Introduction
Lesson One — A Television Interview
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — The Fashion Business
  • Lesson One — Final Quiz
Lesson Two — The Marketing Meeting
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Are Your Meetings a Waste of Time?
  • Lesson Two — Final Quiz
Lesson Three — The Job Interview
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Job Interviews
  • Lesson Three — Final Quiz
Lesson Four — A Telephone Call
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — The Professional Way to Answer a Business Phone Call
  • Lesson Four — Final Quiz
Lesson Five — Making Introductions
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Greetings from Britain
  • Lesson Five — Final Quiz
Lesson Six — A Visit to the Warehouse
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Picking and Packing at Amazon
  • Lesson Six — Final Quiz
Lesson Seven — Problems with a Delivery
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — How to Handle an Irate Customer on the Phone
  • Lesson Seven — Final Quiz
Lesson Eight — The Sales Review
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Giving a Presentation
  • Lesson Eight — Final Quiz
Lesson Nine — Scheduling an Appointment
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Purchasing Manager Job Description
  • Lesson Nine — Final Quiz
Lesson Ten — Negotiating an Order
  • Dialogue
  • Dialogue (subtitled)
  • Language Notes
  • Speaking Activities
  • Listening Passage — Successful Negotiation
  • Lesson Ten — Final Quiz
End-of-Course Message from Your Instructor
  • End-of-Course Message