Introduction to Motivating and Managing Human Performance
  • Introduction to Motivating Yourself and Others
  • The Curriculum
Sources of Motivation
  • The Hierarchy of Motivation
  • The Power of Purpose - The Soul of Our Work
  • The Power of Purpose - Exercise
  • The Hierarchy of Motivation
  • Social Motivation and the Radius of Trust
  • Social Motivation - Exercise
  • Situational Motivation - The ABC's
  • Situational Motivation - Why it Works
  • Situational Motivation Exercise
  • Social and Situational Motivation
The Science of Behavior Management
  • Fact-Based Definitions
  • Types of Reinforcement - Optimizing the Intrinsic
  • Lean Culture and Motivation
  • Lean Management Exercise
  • The Science of Behavior Management
How to Apply Behavior Management to Your Life and Work
  • Targets, Goals and Objectives
  • MBO & Self-Control
  • Intrinsic Motivation and Goals
  • Schedules of Reinforcement
  • Analyzing Performance Problems
  • Exercise: Analyzing Performance Problems
  • Modeling and Appreciative Inquiry
  • Analyzing and Improving Performance
  • The Balance of Consequences
  • Immediacy
  • Reducing Poor Performance - To Punish or Not?
  • Keys to Performance Management
Giving and Receiving Feedback
  • Giving Feedback to Others
  • Receiving Feedback from Others
Summary and Wishes for Your Success
  • Summary and Wishes for Your Success
  • Bonus Lecture: Some Additional Resources