Introduction
  • Welcome
  • Case Study: Why Hiring Matters
  • Typical Steps in the Hiring Process
  • Exercise: Reflections on Your Personal Experiences with Hiring
Scoping the Job
  • Identify Your Talent Needs
  • Scope the Job and Develop a Scorecard
  • Exercise: Develop Your Own Scorecard
  • Create a Compelling Job Description
  • Exercise: Craft Your Own Job Description
Sourcing Candidates
  • Where Does Great Talent Come From?
  • Empowering Your Current Staff as Ambassadors
  • Building an Internal Pipeline
  • How to Find the Right Hiring Channels
  • Exercise: Hiring Channel Map
Screening and Selecting Candidates
  • Steps in a Screening Process
  • Developing Trial Tasks
  • Exercise: Identify the Strong Trial Tasks
  • Crafting Interview Questions
  • Exercise: Develop Your Own Interview Guide
  • Avoiding Unconscious Bias
  • Selecting the Right Person for the Job
Selling Candidates on the Job
  • Creating a Two-Way Conversation
  • Structuring Monetary and Non-Monetary Compensation
  • Making the Offer
  • Exercise: Craft a Sample Offer
  • Conclusion: From Hiring to Onboarding