Fundamentals of Business Analysis
  • Why is Business Analysis Necessary?
  • What is Business Analysis?
  • What is a Business Analyst?
  • Objectives of Business Analysis
  • Business Analysis in Different Phases of the Software Life Cycle
  • What are Requirements?
  • Traceability and other Artifacts
  • Fundamentals of Business Analysis
Enterprise Analysis
  • Stakeholder Identification and Analysis
  • Enterprise Analysis
  • Business Goals
  • Business Needs
  • The Business Case
  • Solution Scope
  • Sample Solution Scope
  • Enterprise Analysis
Business Analysis Process Planning
  • Business Analysis Process Planning
  • Business Analysis Deliverables
  • Business Analysis Communication Planning
  • Requirements Management Process Planning
  • Additional Aspects of Requirements Management
  • Configuration Management
  • Change Management
  • Change Life Cycle
  • Change Control Board (CCB)
  • Tools and Techniques Selection
  • Business Analysis Process Planning
Elicitation
  • The Concept of Requirements Elicitation
  • Requirements Elicitation Techniques
  • Functional and Non-Functional Requirements
  • Requirements Scope Management
  • Requirements Traceability
  • Requirements Documentation
  • Standard Contents for Requirements Document
  • Common Mistakes in Requirements Documentation
  • Communication
  • Requirements Acceptance
  • Standards
  • Requirements Elicitation
Requirements Analysis
  • Introduction
  • Requirements Organization
  • Decomposition
  • The Concept of Modeling
  • Business Process Modeling
  • UML
  • GUI Prototyping
  • Key Principles for Successful Requirements
  • Defining Assumptions and Constraints
  • Validation and Verification
  • Quality Assurance
  • Requirements Analysis
Solution Validation
  • Solution Assessment
  • Solution Validation
  • Solution Validation
Tools and Techniques
  • Tools and Techniques Introduction
  • Requirements Management Tools
  • Modeling Tools
  • Other Tools
  • Process Simulation Tools
  • MOST and PESTLE
  • SWOT
  • CATWOE
  • Five Whys
  • MoSCoW
  • Six Thinking Hats
  • VPECT
  • Tools and Techniques
Competencies
  • Domain Knowledge
  • Negotiation
  • Communication Skills
  • Facilitation Skills
  • Competencies
Process Improvement
  • Process Improvement
  • Business Process Improvement
  • Process Simulation and ReDesign
  • Process Improvement
Innovation, Design and the Customer
  • Role of the Innovation
  • Innovation
  • Competition and Market Research
  • Design Thinking
  • Basic Methods, Tools and Techniques Part 1
  • Basic Methods, Tools and Techniques Part 2
  • Sample Personas in the Innovation Process
  • Working with the Final User
  • Innovation, Design and the Customer