GETTING STARTED
  • Intro to Employee Coaching
  • Coaching Skills
  • Establishing the Coaching Relationship
  • Self-Awareness: Avoiding Biases
  • REQUIRED: Agreement, Disclaimer and Code of Ethics
  • ROADMAP FOR BUILDING A SUCCESSFUL LIFE COACHING BUSINESS...
  • Questions, Resources and Meet the Instructors
  • All Course Documents in One Handy Place
COACHING EMPLOYEES FOR PERFORMANCE IMPROVEMENT
  • S.M.A.R.T. Goals Model
  • The GROW Model
  • Establishing Performance Expectations
  • Assessing Employee Needs
  • Analyzing Performance
  • Performance Discussion and Feedback
COACHING COMMUNICATION TECHNIQUES
  • Effective Listening: Active, Reflective, Paraphrasing
  • Empathetic Listening
  • Communication Techniques for Difficult Conversations
  • The Power of Questions
  • Types of Coaching Questions
BONUS COACHING INSIGHTS AND TOOLS
  • Locus of Control and Circle of Influence
  • Getting in the Right State
  • Bonus Tools
Conclusion and Next Steps
  • Conclusion and Next Steps
  • Receiving Your Official Certification
  • BONUS: Additional Life Coaching Tools You Don't Want to Miss