Welcome To Negotiation Fundamentals
  • Introduction To The Course
  • Why Negotiation Matters
  • Section 1 Exercise
Negotiation Defined & Human Cognition
  • What Is Negotiation
  • Human Cognition & Cognitive Bias
  • Section 2 Exercise
Negotiation Power
  • The Perception Of Options
  • Time Pressure
  • Financial Pressure
  • Information Pressure
  • Psychological Pressure
  • Influence, Not Manipulation
  • Section 3 Exercise
Negotiation Styles & The Importance Of The Win-Win
  • Diplomatic Style
  • Dictator Style
  • Benjamin Franklin Style
  • Kamikaze Style
  • Henry Clay Style
  • The Importance Of Win-Win
  • Section 4 Exercise
Beginning Gambits
  • Negotiation Gambits
  • Always Ask For More Than You Expect To Get
  • Bracketing And The Silent Close
  • Reluctant Buyer
  • Section 5 Exercise
Middle Gambits
  • Let Me Talk To The Manager
  • Challenging A Bluff
  • Tit For Tat
  • Section 6 Exercise
Ending Gambits
  • Good Cop, Bad Cop
  • Nibbling
  • Winning Gambit
  • Section 7 Exercise
Negotiation Fundamentals Conclusion
  • Negotiation Is A Skill
  • PDCA Model Of Development
  • Build Momentum & Stay Motivated
  • Conclusion - A Short Story