Introduction
  • Introduction
  • Your Job is Different Now
  • Your Tasks as a Manager
Your New Role
  • Your New Role
  • You and Your Team
  • The Types of Power
  • There's No Hiding It; You're the Boss
  • Your Responsibilities
Communication
  • You Cannot Over-Communicate
  • Listen to Your Team
  • Communicate the Objective
Performance Communication
  • Performance Communciation
  • Feedback Overview
  • The Feedback Steps
  • Step 1: Ask
  • Step 2: Describe the Behavior
  • Step 3: Describe the Result
  • Step 4: Request Future Behavior
  • Feedback Recap and Examples
  • Deliver Feedback
Building Relationships With Your Team
  • You Must Be Professional
  • Why Do One on Ones
  • About One on Ones
  • One on One Recap
Delegation
  • Why Delegate
  • What to Delegate
  • How to Delegate
  • Follow up on Delegated Tasks
  • Delegation Recap
  • Task to Delegate
Develop Your Team Members
  • Why Develop Your Team
  • Development Overview
  • The Three 'E's
  • Coaching
  • Development Recap
Conclusion
  • Conclusion