Introduction
  • Introduction
Introduction to Microsoft Outlook
  • What is Outlook?
  • Basics of Email Etiquette
  • Opening Outlook
  • Identifying Outlook Components
  • Exploring the Outlook Interface
  • Using the Ribbon
  • Accessing Help
  • Opening Messages
Creating and Sending Messages
  • Creating a Basic Email
  • Formatting an Email Message
  • Responding to Emails
  • Marking Importance and Sensitivity
  • Attaching Files to Messages
  • Working with Attachments
  • Attaching Contacts and Messages
  • Proofing Emails
Organizing Mail with Folders
  • Understanding Default Folders
  • Organizing with Folders
  • Working with Favorites
  • Working with Clutter
Managing and Organizing the Outlook Mailbox
  • Adjusting Reading Options
  • Using Conversation View
  • Sorting and Filtering Messages
  • Organizing Emails with Color Categories
  • Using Follow Up Flags
  • Searching for Messages
  • Printing Messages
  • Deleting and Recovering Messages
Managing People and Contacts
  • Creating and Editing Contacts
  • Adjusting Contact Views
  • Creating and Working with Contact Groups
  • Adding Contacts from Meetings and Messages
  • Categorizing, Filtering, and Searching Contacts
Managing the Calendar
  • Exploring the Calendar
  • Creating and Editing Appointments
  • Creating a Meeting
  • Managing Meeting Responses
  • Editing and Canceling Meetings
  • Creating Calendar Groups
Managing Tasks and Notes
  • Exploring Tasks
  • Creating Tasks
  • Updating and Completing Tasks
  • Working with Notes
Increasing Efficiency with Outlook
  • Replying to Messages with Features
  • Recalling and Resending Messages
  • Creating and Using Email Signatures
  • Automating with Quick Steps
Conclusion
  • Course Recap
Outlook 2016 Introduction Assessment
  • Assessment Test