Setting The Foundation
  • Welcome and Course Overview
  • What is Performance Management?
  • Where Does Performance Management Fit into the Employment Cycle?
  • Formal Types of Performance Management Systems
  • HR's Role Overview
Goal Management
  • Introduction
  • Goals Defined
  • Development and Revision of Goals
  • HR's Role
  • Do's and Don'ts
Effective Feedback
  • Introduction
  • Effective Feedback
  • Types of Feedback: Development: Coaching & Mentoring; Recognition; Constructive
  • How To Give Effective Feedback
  • Coaching Employees On Receiving Feedback
  • HR's Role
  • Do's and Don'ts
Formal Performance Review
  • Introduction
  • Annual Performance Review vs. Performance Management
  • What Could Go Wrong?
  • Link to the Rewards Phase
  • HR's Role
  • Do's and Don'ts
Human Resource Information System Review
  • Introduction
  • Major HRIS Providers with Performance Management Offering
  • Important Features
  • HR's Role
Conclusion
  • Trends
  • Social Performance Management Systems
  • Course Wrap Up
  • Conclusion