Intro of the Introduction Phase
  • Course Introduction
  • Important! Additional Instructions
  • Does Six Sigma Tools/Techniques give you the Power to Change Business Outcomes?
  • A Special Message from Ross
  • AIGPE Six Sigma Green Belt Certification Requirements
What is Quality?
  • Intro of the Introduction Phase
  • Section Introduction
  • My Definition of Quality
  • Key Example that explain the definition of Quality
  • Different Definitions of Quality given by the Quality Gurus
  • RECAP: What is Quality?
BPR and Six Sigma - A Comparison
  • Section Introduction
  • What is BPR?
  • The BPR Example
  • BPR vs. Six Sigma - A Comparison
  • Proficiency Hacks: Consulting 101
  • Section Conclusion
  • RECAP: BPR vs. Six Sigma
  • Quiz - BPR vs. Six Sigma
Introduction to Six Sigma
  • Section Introduction
  • What is Six Sigma?
  • History of Six Sigma
  • Why Six Sigma?
  • What is Sigma? - Definition 01
  • What is Sigma? - Definition 02
  • Six Sigma: What does it mean?
  • Six Sigma: How is it done?
  • The Focus of Six Sigma
  • Section Conclusion
  • RECAP: Introduction to Six Sigma
  • Quiz: Introduction to Six Sigma
Six Sigma: Role Player
  • Section Introduction
  • How Sigma Belts Originated?
  • Six Sigma: Role Player - Champion
  • Six Sigma: Role Player - Master Black Belt
  • Six Sigma: Role Player - Black Belt
  • Six Sigma: Role Player - Green Belt
  • Six Sigma: Role Player - Yellow Belt and White Belt
  • Proficiency Hack: Six Sigma Green Belt
  • Section Conclusion
  • RECAP: Six Sigma Role Player
  • Quiz - Six Sigma Role Player
Introduction to Lean and Kaizen
  • Section Introduction
  • What is Lean?
  • More about Lean Techniques
  • Lean in Service
  • What is Kaizen?
  • Section Conclusion
  • RECAP: Introduction to Lean & Kaizen
  • Quiz - Lean and Kaizen
Cause-Solution Matrix
  • Section Introduction
  • Introduction to the Cause-Solution Matrix
  • Grid: Known Causes and Simple Solutions
  • Grid: Known Causes and Simple Solutions (continued...)
  • Grid: Known Causes and Complex Solutions
  • Grid: Unknown Causes and Complex Solutions
  • Grid: Unknown Causes and Simple Solutions
  • Proficiency Hacks: Cause Solution Grid
  • Activity: Identify the Project Type using the Cause Solution Grid
  • Activity Solution: Identify the Project Type using the Cause Solution Grid
  • Section Conclusion
  • RECAP: Cause-Solution Matrix
What is Statistics?
  • Section Introduction
  • What is Statistics?
  • Introduction to Inferential Statistics
  • RECAP: What is Statistics?
Descriptive Statistics: Measures of Central Tendency
  • Section Introduction
  • What is Descriptive Statistics?
  • What is Mean?
  • What is Median?
  • What is Mode?
  • What are Quartiles?
  • Activity: Measure the Central Tendency of the Data
  • Activity Solution: Measure the Central Tendency of the Data
  • Section Conclusion
  • RECAP: Descriptive Statistics: Measures of Central Tendency
Descriptive Statistics: Measures of Spread / Variation / Dispersion
  • Section Introduction
  • What is Standard Deviation?
  • What is Variance?
  • What is Range?
  • Proficiency Hacks: Mean and Standard Deviation
  • Activity: Measure the Spread / Variation / Dispersion of the Data
  • Activity Solution: Measure the Spread / Variation / Dispersion of the Data
  • Section Conclusion
  • RECAP: Descriptive Statistics: Measures of Spread / Variation / Dispersion
Process Problems and Characteristics of a Successful Project
  • Section Introduction
  • What are the different Process Problems? Part 01
  • What are the different Process Problems? Part 02
  • What are the characteristics of a successful Six Sigma Project?