Introduction to Team Leadership & The Kata of High Performing Teams
  • Team Leadership - Introduction
  • The Curriculum & Green Belt Certification
  • Here are all the assignments required for the Green Belt Certification
  • Books and Resources
  • The Progress Chart: Motivation and Accountability
Principles of Lean Management
  • The Beginning of Lean
  • The House of Lean
  • Principles of Lean Management - 1
  • Principles of Lean Management - 2
  • Principles of Lean Management - 3
  • Principles of Lean Management
Organizing Your Team
  • Team Structure
  • Writing Your Team's Charter
  • Roles and Responsibilities on a Team
  • The Agenda
  • Writing Your Team's Charter
  • Action Learning Assignment 1: Organize Your Team
Stages of Team and Organization Development
  • Stages of Team Development
  • Life Cycles of Organizations
  • Life Cycles of Leadership
  • Stages of Team Development
Clarifying Decision Styles
  • Clarifying Decision Styles
  • How to Reach Consensus
  • Clarifying Decision Styles
  • Action Learning Assignment 2: Clarify Decision Styles
Keeping Score and Beginning the Improvement Process
  • Introduction to The Improvement Kata and Daily Leadership
  • Developing Your Team Scorecard
  • The Balanced Scorecard
  • Developing Your Team Scorecard
  • Action Learning Assignment 3: Develop Your Team Scorecard
  • Targets, Goals and Objectives
  • MBO & Self-Control
  • Action Learning Assignment 4: Set Targets & Visual Display
Defining Customer Requirements
  • Defining Customer Requirements & Improvement Targets
  • The Customer Interview
  • Defining Customer Requirements
  • Action Learning Assignment 5: Customer Requirements
Solving Problems
  • Principles of Team Problem Solving
  • Why Brainstorm?
  • The Skills of Brainstorming
  • The Fishbone or Cause-and-Effect Diagram
  • The Affinity Diagram
  • Pareto Analysis
  • Practice Exercise - Brainstorming
  • Root Cause Analysis or "the Five Why's"
  • Introduction to PDCA Problem Solving
  • PDCA Problem Solving - The Plan
  • PDCA Problem Solving - the Do and Check Phase
  • PDCA Problem Solving - The Act Phase
  • Solving Problems - the Basics
  • The A3 Problem Solving Process
  • Steps in the A3 Process
  • Action Learning: Practice the A3
  • A3 Problem Solving
Mapping Your Value Stream
  • Mapping Your Value Stream
  • Work Process & Relationship Maps
  • Steps in the Process
  • Mapping Your Value Stream
  • Action Learning Assignment 9: Mapping Your Process
Analyzing Variances in Your Process
  • Understanding Variances and Variability
  • Variance Analysis
  • Analyzing Variances
Finding and Eliminating Waste from Your Process
  • Eliminating Waste
  • Management Waste
  • Eliminating Waste
  • Action Learning Assignment 10: Eliminating Waste
Motivation and Human Performance
  • The Hierarchy of Motivation
  • The Power of Purpose - The Soul of Work
  • The Hierarchy of Motivation
  • Social Motivation and the Radius of Trust
  • Situational Motivation
  • Situational Motivation - Why it Works
  • Social and Situational Motivation
  • Lean Culture and Motivation
  • Fact-Based Definitions
  • Types of Positive Reinforcement
  • The Science of Behavior Management - 1
  • Keys to Intrinsic Motivation
  • Schedules of Reinforcement
  • Analyzing Human Performance Problems
  • Modeling and Appreciative Inquiry
  • Reducing Poor Performance - To Punish or Not?
  • The Science of Behavior Management - 2
Standard Work
  • Developing Standard Work
  • Standard Work
  • Action Learning Assignment 11 - Standard Work
Team Facilitation Skills