The Art and Science of Business Analysis
  • Introduction
  • What is Business Analysis?
  • Role of Business Analyst
  • What do you need to be successful?
  • Key terms
  • Is Business Analysis an Art or a Science?
  • Conclusion
  • The Art and Science of Business Analysis
Stakeholders Management
  • Who are the actors?
  • How to identify the stakeholders
  • Understanding the stakeholders
  • Classifying the stakeholders
  • Conclusion
  • Case Study - City Transit System
Project evolution
  • SDLC
  • SDLC Models
  • Waterfall Model
  • V Model
  • Iterative Model
  • Spiral Model
  • Big Bang Model
  • Agile Model
  • Conclusion Section 3
  • Project evolution
Requirements lifecycle
  • Impact of SDLC on Business Analysis
  • Business Analyst's role during SDLC
  • Requirements in the context of SDLC
  • Conclusion Section 4
  • Requirements lifecycle
Requirements elicitation
  • What is requirements elicitation?
  • Preparing for elicitation
  • Conducting the elicitation activity
  • Conclusion
  • Requirements elicitation
Elicitation techniques for gathering requirements
  • Elicitation techniques overview
  • Brainstorming
  • Activity
  • Brainwriting
  • Interview
  • Activity
  • Observation
  • Activity
  • Focus group
  • Requirements workshop
  • Conclusion
  • Elicitation process
Elicitation techniques for analyzing requirements
  • Root cause analysis
  • Activity
  • GAP Analysis
  • Interface analysis
  • Document Analysis
  • Conclusion
Elicitation techniques for decisions making
  • T-charts
  • Activity
  • Impact Effort Grid
  • Multivoting
  • Criteria-based Grid
  • Activity
  • Prototyping
  • Conclusion
  • Elicitation techniques for decision making
Requirements documentation
  • Documenting Requirements
  • Declarative Requirements
  • Use Cases
  • Data Models
  • Process models
  • Business Rules
  • Sign off
  • Change control
  • Requirements tools
  • Conclusion
  • Case Study - Dream Cafe
Requirements communication
  • Communicating requirements
  • Factors influencing the communication
  • Conclusion
Qualitative requirements
  • Poor requirements - individual
  • Poor requirements - set
  • Impact of poor requirements
  • Guidelines for quality requirements
  • Conclusion
  • Qualitative requirements
Types of requirements
  • Functional vs. Non-Functional
  • Conclusion
Landing a job as a Business Analyst
  • Required skills
  • Finding a job posting
  • Building your resume
  • The interview