Introduction
  • Introduction
  • Question Types
  • Review of Traditional Hiring Practices
  • Why Traditional Interview Questions Don't Work
  • The Failure of Traditional Hiring Practices
Define What You're Looking For
  • Fundamentals
  • A Process For Hiring The Best
  • Defining Job Competencies
  • Creating a Competency Chart
How To Conduct Successful Interviews
  • Writing Behavior-Based Interview Questions
  • Preparing the Interview
  • Best Practices
  • Scoring and Selecting Candidates
  • Summary