Introduction and Getting Started
  • My Bio and Getting Started
  • Signing Up for a Free Salesforce Account
  • Signing In and Completing the Lightning Experience Migration Assistant
  • Switching from Salesforce Classic to Lightning Experience
  • Lightning Experience Interface Quick Tour
Marketing in Salesforce Lightning Experience
  • Introduction to Marketing in Salesforce Lightning Experience
  • Qualifying Leads in Salesforce Lightning Experience
  • Preventing Duplicate Leads in Lightning Experience
  • Converting Leads in Salesforce Lightning Experience
  • Corresponding with Leads in Salesforce Lightning Experience
  • Creating Campaigns in Lightning Experience
  • Collaborating on Leads and Campaigns with Chatter in Lightning Experience
Sales in Salesforce Lightning Experience
  • Introduction to Sales in Lightning Experience
  • Account Management in Salesforce Lightning Experience
  • Gaining Account Insights with News In Lightning Experience
  • Preventing Duplicate Accounts in Lightning Experience
  • Keeping in Contact & Corresponding With Contacts in Lightning
  • Preventing Duplicate Contacts in Lightning Experience
  • Working and Closing Opportunities in Lightning Experience
  • Increase Sales Productivity with the Sales Path in Lightning Experience
  • Introducing the Crazy Cool Kanban Opportunity Board
  • Contact Roles on Opportunities - Decision Makers, Influencers Buyers
  • Identifying Influential Campaigns on Opportunities
  • Collaborating on Accounts, Contacts and Opportunities with Chatter
Service in Salesforce Lightning Experience
  • Introduction to Service in Salesforce Lightning Experience
  • Case Management in Lightning Experience
  • Case Correspondence in Lightning Experience
  • Case Collaboration with Chatter in Lightning Experience
Analytics in Salesforce Lightning Experience
  • Introduction to Analytics in Salesforce Lightning Experience
  • Installing Reports and Dashboards Apps in Lightning Experience
  • Reports in Salesforce Lightning Experience
  • Dashboard Driven Decision Making in Lightning Experience
In Conclusion
  • Thank You and Next Steps
  • Bonus: Free Courses and Coupons and Podcast