Week 1: Personal Effectiveness - How to be an Awesome Professional
  • Monday: Self-confidence
  • Tuesday: Personal Time Management
  • Wednesday: Assert Yourself
  • Thursday: Problem Solving
  • Friday: Presenting
Week 2: Managing Individuals - How to Get the Best from your People
  • Monday: Goal Setting
  • Tuesday: Delegation
  • Wednesday: Feedback
  • Thursday: Poor Performance
  • Friday: Coaching
Week 3: Communication Skills - How to Make your Management Voice Heard
  • Monday: Listening
  • Tuesday: Motivating
  • Wednesday: Meetings
  • Thursday: Negotiating
  • Friday: Conflict
Week 4: Team Management - How to Create and Keep a High Performance Team
  • Monday: The Power of Teams
  • Tuesday: Team Development
  • Wednesday: Team Maintenance
  • Thursday: The Four Essentials of Team Management
  • Friday: Team Meetings
Week 5: Manager's Toolkit - How to Adapt to Whatever the Job Throws at You
  • Monday: Emotional Intelligence
  • Tuesday: Transactional Analysis
  • Wednesday: The SCOPE Process
  • Thursday: Selecting Management Styles
  • Friday: The Powerhouse Loop
Extras - Yes, there's more...
  • Summary of the 100 'do this' tips
  • Bonus Lecture: Did you enjoy this course?