Welcome and Introduction
  • Welcome
  • Benefits of an Innovation-Friendly Environment
  • Questions, Resources and Meet the Instructors
Creative Thinking
  • Creative Thinking: Re-framing and Mind Mapping
  • Exercise: Creative Thinking Part 1: Reframing and Mind Mapping
  • Creative Thinking: Insights and Flow
  • Exercise: Creative Thinking Part 2: Insights and Flow
  • The Importance of Happiness, Play, and Idle Time
  • Exercise: The Importance of Happiness, Play, and Idle Time
  • The Importance of Rewarding Creativity
  • Exercise: Rewarding Creativity and Risk Taking
  • The Power of Questions
Developing a Creative Work Environment and Team
  • Developing Creativity in Individuals
  • Exercise: Developing Creativity for Individuals
  • Creating a Creative Physical Environment
  • Exercise: Creating a Creative Physical Environment
  • Empowering Creative Teams
  • Exercise: Empowering a Creative Team
  • The Importance of Diversity
  • Exercise: The Power of Diversity
  • Develop an Idea-Response Process
  • Exercise: Develop an Idea-Response Process
Overcoming Creativity Blocks
  • Overcoming Creativity Blocks
  • Overcoming Problem-Solving Blocks
Design Thinking Methodology and Process
  • Why Design Thinking?
  • Exercise:Design Thinking
  • Step 1: Empathize with the End User
  • Exercise: Step 1: Empathize with the End User
  • Step 2: Define the True Problem
  • Exercise: Step 2: Define the problem
  • Step 3: Ideate and Brainstorm
  • Exercise: Step 3: Ideating and Brainstorming
  • Brainstorming Process
  • Exercise: Brainstorming Process
  • Step 4: Prototype Solutions
  • Exercise: Step 4: Prototyping Solutions
  • Step 5: Test, Implement and Assess
  • Exercise: Step 5: Testing and Assessment
Looking to the Future
  • Disruptive Innovation
  • Conclusion and Next Steps
  • Blue Ocean Thinking and Opportunities for Growth
  • Bonus: Additional Resources You Don't want to Miss