Getting Started: How to Write Asterisk Dialplans
  • Introduction and how to get the most from this course
  • Do you have a working Asterisk server then make copies of configuration files
  • Install the extra sound files by downloading them manually
  • Configure SIP endpoint and use the test extension
  • Create a custom greeting or recording for a menu
  • See what you learned in the first section
How to create an auto attendant or virtual receptionist to answer inbound calls
  • How to point your phone numbers to an auto attendant menu
  • Create your auto attendant menu settings and understand the goto command
  • Configure digit options to go to a ring group or group of phones on the PBX
  • Set a custom caller ID name and help callers entering invalid options
  • Provide callers with a directory option in the menu to enter 3 digits as letters
  • Add direct extension dialing from the auto attendant for any extension number
  • Learn how to create a sub menu within a main menu auto attendant
  • Create an after hours menu or call handling context
  • Configure time of day routing so you can dynamically route calls based on time
  • Create an internal extension to test dialing the externally facing phone numbers
  • Auto attendant visual review lecture
  • Building your first auto attendant
Writing Asterisk dialplan configurations using different syntax formats
  • Learn about different ways to write the same thing
  • See how you can write the same thing two different ways
Submit a review of this course on the Udemy marketplace
  • Please take the time to submit a review of the course
How to setup a call center for automatic call distribution with agents
  • How to get started with call centers, queues and agents
  • Create a call center queue using the queues.conf file
  • See the queue in action and understand what the options are for the queue
  • Install and configure your smartphone to be a SIP endpoint and agent
  • Setup dynamic login/logout for your queues
  • Make sure you configure sip.conf to ensure busy agents do not get another call
  • How do supervisors barge, whisper and monitor agents on active phone calls
  • See what you learned from the last section.
How to setup a conference bridge using Asterisk
  • How to configure and use conference bridges in Asterisk
Advanced Time of Day Call Routing for Holidays and Weird Schedules
  • Learn how to schedule call routing for holidays well in advance of the date
Enable Night Mode on Your Asterisk PBX
  • Configure your Asterisk PBX to have a Night Mode on and off switch
Go out and push the limits of Asterisk
  • Looks like your well on your way to building your own custom dialplans