Introduction
  • Introduction
Troubleshooting Overview
  • Working with Windows 10 in a Network
  • The Framework of Troubleshooting
  • Using the Task Manager, Resource Monitor, and Performance Monitor
  • Using Reliability History, Event Viewer, and Steps Recorder
Troubleshooting the Boot Process and Drivers
  • Overview of the Boot Process
  • Resolving BCD Issues
  • Resolving a Hard Drive Related Boot Issue
  • Identifying Drivers and Locations
  • Troubleshooting Mouse Drivers
  • Troubleshooting Keyboard Drivers
  • Understanding Bit Locker
Troubleshooting the Logon Process and User Profile Issues
  • Understanding the Logon Process
  • Resolving Broken Trust Issues
  • Resolving No Authentication Servers
  • Identifying User Profile Types
  • Resolving Folder Redirection
Troubleshooting Networking Issues
  • Configuring the Windows 10 Client
  • Identifying the Tools to Use
  • Resolving DHCP Client Configuration Issues
  • Resolving Client DNS Issues
Troubleshooting Network Resource Access Issues
  • Understanding NTFS Permissions
  • Understanding NTFS and Shared Folder Permission Assignments
  • Troubleshooting Shared File Access
  • Understanding EFS
  • Troubleshooting EFS
  • Understanding and Troubleshooting Windows 10 Browsers
Troubleshooting Group Policies
  • Understanding Group Policies
  • Understanding Group Policy Preferences
  • Troubleshooting GPO Filtering
  • Troubleshooting GPO Link Issues
Troubleshooting Direct Access
  • Understanding Direct Access
  • Troubleshooting Direct Access
Troubleshooting Lost Data
  • Understanding User Data Issues
  • Troubleshooting Data Loss Using File History
Conclusion
  • Course Recap